I think another way of bad client management would be ’slow responses’ to emails and revisions. With the sheer number of competition we designers have online would make it very easy for the client to forget about our service. No ones likes being made to wait.
Just my 2 cents.
]]>Very useful article indeed. For me I have had my share of ‘crap’ from clients who think that they own you, can talk to you how they want yada yada.
After working in Commecial Print for 20 years and having a boss who simply verbally and emotionally ‘abused’ me, working for yourself does allow you to actually ‘choose’ who to work with.
For example, I picked up some valuable work from a local printers… a very long story short, the wife of the owner seriously layed into me in a verbal onslaught. Utterly without cause or reason. I Just looked, took it in and left. I subsequently told the Manager that I had no desire to work for people like that, people who just trample over you. Even if I am not really in a position to be too selective with work, I won’t take that sort of abuse.
SO that refers to point 2 really. I do consider myself to be reasonably ’socially skilled’ and can take criticism often, but not down and out rudeness. So rather than just get into a verbal conflict, I just upt a left. Still need to invoice but that’s another matter. 